Blog post

BLTN Dispatch #004: Smarter Notifications, Critical Posts, and Open Share

Matt White

We've rebuilt how notifications work in BLTN, added Critical Posts for time-sensitive intel, and launched a new way to share posts with anyone, anywhere.

🔔 Smarter Notifications

We completely rebuilt how notifications work in BLTN.

Now you control exactly what you hear about and how—completely customizing notifications across desktop, mobile, and email:

  • Track your posts — Stay updated on posts you've authored, saved, or reposted
  • Follow SmartLinks — Get notified when patterns emerge tied to your cases
  • Monitor your region — See what's happening across your network in real time
  • Do Not Disturb — Silence everything for 8 hours, 24 hours, or a full week without losing your settings when you're back

The Notifications Feed is also rebuilt from the ground up. It's faster, cleaner, and now lives in the main navigation—one place to check for updates.

🚨 Critical Posts

We've expanded Critical Posts beyond Officer Safety. Now any post can be marked as critical, because some situations can't wait for users to check their feed.

Critical posts jump to the High Priority sidebar and push a notification to everyone at the agency—regardless of their individual settings.

  • Critical status lasts four hours and can be extended or resolved as the situation evolves
  • Posts can be tagged as updated when new notes are available
  • Posts can also be cancelled with status updates pushed out immediately so no one's working off outdated information

🔗 Open Share

We launched Open Share to make it even easier to share intelligence.

Open Share lets anyone with the link view a post—no login required. Distribution lists, group inboxes, forwarded emails all work without authentication.

When sharing externally, choose between:

  • Secure Share — Magic Link for direct contacts with personal emails
  • Open Share — Public link for distribution lists and shared inboxes

Recipients can create a free guest account to see all shared posts you've shared with them in one organized feed—or just view the post and move on.

These updates move BLTN closer to what it's always been built for: getting the right information to the right people when it matters most.

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These features are live now. If you're already on BLTN, check your notification settings and try Open Share on your next external post.

If you're not on BLTN yet, get in touch.

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Matt White

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