BLTN Dispatch #003: How SmartLink turned scattered intel into a federal case

BLTN was built to help agencies communicate and collaborate on critical intel—even across state lines. SmartLink did just that, recently linking two bulletins in neighboring states and uncovering a domestic terror plot.

Each agency had part of the picture. SmartLink flagged the overlap, linked the cases automatically, and alerted investigators—leading to a federal investigation.

SmartLink runs 24/7, scanning bulletins for shared details like people, vehicles, or MOs, turning scattered intel into shared intelligence. As more agencies join BLTN, connections happen faster and cases close sooner. Learn more about SmartLink.

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🔗 Smarter SmartLinks

Since launching last month, SmartLink has already surfaced 100+ connections. And now it’s even better: 

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• See SmartLinks at a glance → Connected posts are now grouped so you can flip through quickly and spot what’s relevant.
• Save and unsave SmartLinks → Now you can keep the links you need to track, and clear out the ones you don’t.
• Filter SmartLinks → Narrow by keyword, timeframe, or district to find exactly what you’re looking for.

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Here's what else is new in BLTN:

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🔍 Improved search

Search just got better. You can now use ANDs, ORs, and exact-match quotes to pinpoint the exact intel you need: "handgun AND robbery" or "red volvo OR white volvo." Search is also faster — scan large bulletin datasets instantly for real-time, accurate collaboration across agencies.

📱 iOS App Updates

The BLTN iOS app now includes optimized image display—photos load faster and display clearer—plus new people and vehicle info sections for easier access to critical details right from your phone. Search and filters are also improved, making it faster to narrow results and see the right bulletin from your phone.

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More from Multitude Insights

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🚓 IACP Recap

We wrapped an incredible conference season at IACP in Denver. The big takeaway? Agencies don’t need more data—they need smarter ways to share it. If the right intel isn’t reaching the right people at the right time, the tech isn’t doing its job. See you next year.

📺 Multitude Insights on the news

WFXT Boston 25 News came by the Multitude Insights office to talk about how departments in Massachusetts and across the country are using BLTN and SmartLink to link cases across jurisdictions and close them faster. Watch the segment.

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-Team BLTN

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